Blue Relay Support Desk

What Are Workflows? 3

• How Is a Workflow Activated?
• How Is a Workflow Structured?
• What Are Workflows?

Configure Workflows 9

• Create a Workflow
• Add Tasks and Branches
• Clone a Workflow
• Call Another Workflow
• Edit a Workflow

View all 9

Configure Tasks 8

• General Information (Tasks)
• Set up Workflow Tasks
• Options
• Evaluators
• Actions

View all 8

Manage Active Tasks 9

• View the Workflow Tasks
• Complete the Workflow Tasks
• Claim a Task
• Reassign a Task
• Modify a Task

View all 9