Blue Relay Support Desk

You can use statuses to identify folders, files, and issues that are in a specific state (such as New, In Progress, Accepted, or Complete). Users can qui...

You can create your own statuses to use in Blue Relay.   To work with Status, go to the left navigation Panel, clickand select Statuses.     Clic...

You can edit the name, color, and icon for a status.   To work with Status, go to the left navigation Panel, clickand select Statuses.      Select...

You can delete a status that you no longer need.   To work with Status, go to the left navigation Panel, clickand select Statuses.     Select a st...

You can create a status by cloning an existing status and then modifying it.   To work with email templates, go to the left navigation Panel, clickand ...

You can set the default status to apply to new folders, files, and issues.   To work with statuses, first click your profile icon to access Settings. O...

You can quickly view the number of folders and files with a specific status. You can also view the tasks, events, and forms that reference the status.  ...